Week 1 at Townplace Fitness

Monday, June 10th, was my first day (officially) as an intern at Townplace fitness! I have been attending this particular gym since 2016, when I originally moved to Pittsburgh.  As I learned more about athletics and management at Point Park, I wondered how a facility such as Townplace Fitness operates on a day-to-day basis and how they not only attract new members, but keep their regulars happy. When I got there Monday, Tyler (the general manager of Townplace) told me I would be shadowing him during the week to learn how he manages the gym every day.  He explained that without the members, the gym would not exist, so the first thing we did was check his emails from members who had concerns about the facility.  Because it is undergoing a massive renovation, the second floor of the gym is shut down temporarily.  This means some of that equipment was brought down onto the first level of the gym, making things a little crowded.  So to deal with their concerns, Tyler and I set up a poster board with the gym’s new layout and design printed onto it.  This gave the members an idea of the new facility and put into perspective how long it would take.  We then went over payroll and how it is determined (in the future, I would like to learn more about payroll and taxes, since I do not have a deep understanding of it just yet). Most of the week was spent discussing plans with the developers of the renovation and determining when certain parts of it would be completed.  This all was so interesting to me as a business student, because one day in the future I would like to open or renovate my own facility.

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